Upon attempt to recover your wallet you might be presented with an option to create a new wallet with a different email address:
Why is the app suggesting this?
- You don't have a working Encrypted Recovery Kit (ERK)
- You have an existing mobile wallet and Argent web wallet or Argent X (browser extension) wallet associated with the same email address.
- You chose not to or it was not worth it (network fee wise) to recover the existing wallet on-chain
If you do not have a working Encrypted Recovery Kit (ERK) you have three options left:
- Recover the wallet on-chain. It might be expensive, as it involves Layer 1 (Ethereum mainnet) transactions.
- Delete the existing wallet and create a new one with the same email/phone number (It will not be possible if you have a web wallet or Argent X wallet associated with the same email address)
- Create a new wallet with a different email address.
What do I do now?
- Double check whether you have a working Encrypted Recovery Kit (ERK) - if you have access to your wallet on the previous device, you can save it there.
- If you don’t have ERK, carefully review if On-Chain recovery is worth it for you. On-chain recovery is a set of on-chain transactions that require network fee, paid with the assets you need to deposit to your Argent Vault.
- If neither of the recovery options fits, the only option is to create a new account using a different email - please follow the instructions and create a new account.
- If you are not willing to maintain multiple inboxes, you can use a suffix: email@example.com and firstname.lastname@example.org are treated by email providers similarly, but Argent app will consider them different email addresses.