I am trying to recover wallet, but it is inactive
If you are trying to recover your wallet but you see a "Your wallet is inactive" message, please reach out to firstname.lastname@example.org from your registered email, we will help with recovery or save your time by making it possible for you to create the wallet anew right away.
I have access to my wallet, but can't change settings, add guardians or transact
If you are in your wallet, however, some functions are not available for you, you will need to activate your wallet first. You can do this by topping it up and paying part of network fee for contract creation.